Data protection & privacy policy
Individual Assessments Privacy Policy - General Data Protection Regulation (“GDPR”)
We take your privacy seriously. This policy, together with the terms and conditions, sets out the basis on which we, Ruth Shattock (nee Clevely) trading as Midlife Menu Ltd, Company Number: 11541452, The Apex, 2 Sheriffs Orchard, Coventry CV1 3PP will process any personal data we collect from you, or which you provide to us, in the course of having an assessment.
Ruth Clevely provides assessments to determine dyslexia, exam access arrangements and other services. Ruth Clevely’s Privacy Policy means that we respect any personal information that you provide us with, or that we ascertain from your assessment, or tuition and from any services or any other interactions with us.
This privacy policy explains how we use any personal information that we collect when you use our services. In this Privacy Policy, references to you means the person whose personal information we collect, use and process. This includes anyone who contacts us in connection with the services we provide.
What information do we collect about you?
We collect information about you when you undertake an assessment or tuition with us. The purpose of this information is to gather information about you relevant to the assessment or tuition and to write the accompanying report.
We may collect and process information about you as relevant to your assessment or tuition, this includes but is not restricted to:
• your name
• your date of birth
• your contact telephone numbers (including mobile)
• your email and postal address
• your school/college/university or other educational establishment details
• your employer details
• your relevant health details
• your relevant educational assessment details
• your relevant special educational needs assessment details, including, for example, DSA needs assessment
• any other information voluntarily provided to us.
How long is the information kept for?
Personal information will be retained by us for as long as is reasonably necessary to provide our services. All test results and the contents of any report are strictly confidential, and will be stored securely, in line with the key principles of the Data Protection Act and GDPR. Test papers and other confidential information will be securely destroyed after 12 months and PDF copies of reports will be deleted after 6 years.
Who is personal information shared with?
The assessment report will be sent to the person/department funding the assessment.
We will only share any additional information about you with your consent to third party organisations, and only as relevant to the services we provide. These organisations include:
• your school/college/university or other educational establishment
• relevant funding bodies
• your employer - where you have been referred to us via your employer or are accessing support via your employer
• other organisation you voluntarily consent to.
We will not pass on your information to other companies for marketing purposes.
Access to your information
You have the right to request a copy of the information that we hold about you. If you would like a copy of some or all of your personal information, please email us at: ruthclevely@gmail.com
We want to make sure that your personal information is accurate and up to date. You may ask us to correct or remove information you think is inaccurate. You also have the right to ask us to delete the records that we hold about you.
If you would like to make corrections, request us to delete the information we hold about you or to complain about the way that we process your personal data please email us at: ruthclevely@gmail.com
Note: Requests from clients/learners to delete data relating to an individual will be considered on a case by case basis but we may be unable to remove all assessment records for legal reasons.
Protecting personal information
As effective as modern security practices are, no physical or electronic security system is entirely secure. We cannot guarantee the complete security of our database, nor can we guarantee that information you supply will not be intercepted while being transmitted to us over the internet. Any transmission is at your own risk.
In the event that there is an interception of your personal information or unauthorised access or use of our database, we will not be liable or responsible for any resulting misuse of your personal information.